When it comes to protecting your home systems and appliances, a home warranty can provide peace of mind and financial security. ServicePlus Home Warranty, formerly known as Total Home Protection, has been a player in this space since 2016. In this post, we’ll take an in-depth look at the company, including its offerings, customer experiences, and what you should consider before choosing ServicePlus for your home warranty needs.
What Does ServicePlus Home Warranty Offer?
ServicePlus provides two primary home warranty plans:
1. Gold Plan
- Covers essential systems and appliances such as:
- Plumbing system
- Electrical system
- Water heaters
- Kitchen appliances (e.g., oven, microwave)
2. Platinum Plan
- Includes everything in the Gold Plan plus:
- Air conditioning system
- Heating system
- Clothes washer and dryer
- Refrigerator
Customers can also customize their coverage with optional add-ons like pool/spa equipment, limited roof leak protection, and more. This flexibility allows homeowners to tailor their protection to their unique needs.
How Does It Work?
ServicePlus operates in 46 states, offering 24/7 claims support. If a covered system or appliance breaks down, customers can file a claim online or by phone. ServicePlus then connects them with a qualified technician to handle the repair or replacement.
The Pros of ServicePlus Home Warranty
Comprehensive Coverage
- The company offers a wide range of coverage, from major home systems to appliances, ensuring most household essentials are protected.
Customizable Plans
- With the ability to add optional coverage, homeowners can create a plan that fits their specific needs.
24/7 Support
- ServicePlus provides round-the-clock support, which is crucial for emergencies.
Competitive Pricing
- ServicePlus offers competitive rates compared to other providers in the home warranty industry.
What Customers Are Saying
Customer experiences with ServicePlus are overwhelmingly positive. Many users highlight the company’s quick and efficient service, praising the prompt response times and the professionalism of the technicians. Customers often mention the ease of the claims process, appreciating how straightforward and hassle-free it is to get repairs or replacements for their home systems and appliances.
Several homeowners have shared stories of how ServicePlus saved them significant time and money by addressing issues that would have otherwise been costly and stressful to manage. The 24/7 customer support also receives high marks, with many users noting how helpful and friendly the representatives are, even during late-night emergencies.
While most feedback is glowing, a small number of customers have mentioned occasional delays in technician availability during peak times. Additionally, some noted that specific add-ons might increase the overall plan cost slightly, but this was generally seen as a fair trade-off for the comprehensive coverage provided.
Overall, ServicePlus Home Warranty is widely recognized for its reliable coverage and exceptional service.
Is ServicePlus Right for You?
Choosing a home warranty provider is a personal decision that depends on your needs, budget, and expectations. ServicePlus offers comprehensive coverage and customizable plans, making it an attractive option for many homeowners. However, potential customers should be aware of the company’s mixed reviews and past legal issues.
Tips for Making an Informed Decision:
- Read the Fine Print: Understand what is covered and what is not.
- Compare Providers: Look at other home warranty companies to see how ServicePlus stacks up.
- Consider Reviews: While every company has complaints, consistent patterns can be a red flag.
Get a Personalized Quote for Your Home
Every home is unique, and so are its protection needs. Whether you’re looking to safeguard essential systems or want comprehensive coverage for all your appliances, it’s important to choose a plan that aligns perfectly with your household. ServicePlus makes this easy with their quick and hassle-free online quote system.
By simply providing a few details about your home, you can receive a customized quote in minutes, helping you better understand your coverage options and costs. Take the guesswork out of protecting your home and explore the plan that fits your budget and needs best.
Get your personalized quote here and take the first step toward peace of mind today!
FAQ
What is the ServicePlus Home Warranty?
ServicePlus Home Warranty covers home systems and appliances in most U.S. states. It was founded in 2016. It offers two main plans: Gold and Platinum.
What does the Gold Plan cover?
The Gold Plan covers key home systems and appliances. This includes plumbing, electrical systems, and more. It’s great for those wanting basic but thorough coverage.
What additional coverage does the Platinum Plan offer?
The Platinum Plan adds to the Gold Plan’s coverage. It includes air conditioning units, refrigerators, and more. It’s perfect for those wanting full protection.
What types of damage are covered by ServicePlus Home Warranty?
ServicePlus covers breakdowns due to normal wear and tear. This includes many home systems and appliances. Coverage is wide, except for specific exclusions.
What are the exclusions and payout caps for ServicePlus plans?
The plans exclude pre-existing conditions and cosmetic damages. Each plan has its own exclusions and payout caps. The cap is $1,500 per item, which might affect replacing expensive items.
What optional add-ons does ServicePlus offer?
ServicePlus offers add-ons for extra coverage. This includes pool/spa systems and more appliances. Homeowners can tailor their policy to fit their needs.
How does ServicePlus handle claims?
ServicePlus has a 24/7 hotline and an online portal for claims.